Our Services
USI Delivers Credible Solutions coupled with Ongoing, Professional Support!
We Custom Design Our Services for each Client by following a Proven Approach for Development:
Step 1) Identifying the Desired Outcomes that are to be accomplished
Step 2) Providing a Comprehensive Analysis and Description of the Current and Desired Performance
Step 3) Creating a Customized Strategic Development Plan to strengthen momentum and focus
Step 4) Provide Ongoing Support with Coaching & Training as-needed to continuously sustain & strengthen performance
What USI Clients say about our Services:
"The investment is minimal compared to the benefits gained over the long-term."
"USI delivers its Services in a way that is highly personalized, credible, and confidential, which is a 'Must Have' when selecting a Firm that provides Performance Improvement Services."
"If you are serious and willing to commit to a long-term, fundamentally solid approach to strengthening performance, USI is the best choice you could make."
Organizational Development
- Strategic Planning: Guidance, Support, Training, and Orchestration
- Organizational Effectiveness Analysis (Culture Study)
- Organizational Operating Structure Design, Deployment, & Support
Executive Management Consulting
- Executive Consulting & Coaching
- Strategic Plan Review, Recommendations, & Facilitation
- Comprehensive Performance Diagnostics:
- Culture: Employee Morale, Buy-In, Support, & Focus
- Support Structure: Performance Management Systems
- Outcomes: Focus Upon The Customer & Delivering the Brand Promise
- Performance Excellence Model for High Performance Businesses & Organizations
- Training & Development Programs to Support the Strategic Business Plan Objectives
- Financial Improvement Consultation & Support
- Stakeholder Identification & Key Requirements
- Recommendations to Improve Productivity & Resource Utilization
- Succession Planning
- HR Generalist Guidance & Support
Leadership & Management Development
- 42 Competencies of Leadership & Management Development Template
- Leadership & Management Assessment & Development Tools
- Leadership & Management Training for 3 Key Levels
- Executives
- Middle Management
- Supervisors
- Career & Professional Development: Consulting, Planning, Training, & Support
- Selection & Placement Assessments
Sales & Customer Service Development
- Sales Management Training
- Customer Service Management Training
- Customer Satisfaction: Analysis, Process Design-Deployment-Measurement & Support
- Brand Identity & Reputation
- Sales Training
- Customer Service Training
- Territory & Account Management Strategies
- Customer Relationship Management Strategies
Professional Career Development
- Career Planning: Identification of Your Professional Career Objectives & Development of Your Key Career Success Attributes
- Professional Development Tools & Assessments
- Career Coaching & Consultation
- Professional & Personal Development Coaching & Consultation
- Confidential Sounding Board
- Career & Life Balance
Personal Development
- Personal Development Planning: Identification & Planning for Your Key Life Dimensions
- Personal Development Tools & Assessments
- Personal Financial Management Consultation & Coaching
HR Support Services
- Training Programs
- Management
- Sales
- Customer Service
- Team Building
- Employee Morale
- Seminars for Employee Career Development
- Hiring Systems
- Selection & Placement Assessments
- Management Systems
- Employee Career Development Planning & Development
- Performance Review Systems
- Culture Development & Support Systems
- Executive & Management Retreat Training
- Labor Relations Consultation
- Succession Planning
- Strategic Planning Facilitation
- Employee Incentive & Reward Systems
- Team Effectiveness Diagnostics & Development
- Confidential Consultations for Executives, Managers, & Employees with regard to:
- Career Development
- Role Specific Performance Improvement Coaching & Consultation
- Professional Conduct
- Career Planning
- Conflict Resolution
- General Work/Life Issues
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